Terms & Conditions

Welcome to Madhuram Jewelry. By accessing our website and purchasing our products, you agree to the following Terms & Conditions.

1. Product Information

We strive to ensure that all product descriptions, images, pricing, and specifications are accurate. However, slight variations in color, design, or appearance may occur due to photography and screen settings.

2. Order Confirmation

All orders are subject to acceptance and availability. An order is considered confirmed only after successful payment and order confirmation from Madhuram Jewelry.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice. Applicable taxes and shipping charges may be added during checkout.

4. Payment Policy

We accept secure online payments through authorized payment gateways. Orders will be processed only after successful payment verification.

5. Shipping & Delivery

Orders will be dispatched within the estimated processing time mentioned on the website. Delivery timelines may vary depending on the shipping location and courier partner availability.

6. Customized Gift Orders

For products under the Customised Gifts category:

• Customers must provide the required message details during purchase.
• Occasion selection (Birthday, Anniversary, Random) must be chosen accurately.
• Once customization has begun, changes or cancellations may not be possible.

7. Cancellation Policy

Orders can be cancelled only before they are processed or shipped. Customized products may not be eligible for cancellation once production has started.

8. Return & Refund Policy

Returns and refunds are subject to our Return & Refund Policy. Customized and personalized products are generally not eligible for return unless damaged or defective upon delivery.

9. Product Care

Customers are advised to follow the recommended care instructions to maintain the quality and longevity of jewelry products.

10. Intellectual Property

All website content including images, logos, text, graphics, and designs are the property of Madhuram Jewelry and may not be copied, reproduced, or used without written permission.

11. Limitation of Liability

Madhuram Jewelry shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Contact Information

Madhuram Jewelry

📞 Business Number: 8639245130