Shipping Policy

At Madhuram Jewelry, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.
Customized and personalized gift orders may require additional processing time depending on the customization requirements.

2. Shipping Coverage

We currently ship across India through trusted courier and logistics partners.
Delivery availability may vary depending on the serviceability of your location.

3. Delivery Time

Standard delivery usually takes 3–7 business days from the date of dispatch.
Delivery timelines may vary due to location, weather conditions, public holidays, or courier partner delays.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.
Promotional offers providing free shipping may be available from time to time.

5. Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp, wherever applicable.
Customers can use the tracking information to monitor their shipment status.

6. Customized Gift Orders

Customized and personalized products may take additional time for production and quality checks before dispatch.
Delivery timelines for customized products may vary depending on the complexity of customization.

7. Delivery Attempts

Courier partners may attempt delivery multiple times.
If the customer is unavailable during delivery attempts, the shipment may be returned to us, and additional shipping charges may apply for re-dispatch.

8. Incorrect Address Information

Customers are responsible for providing accurate shipping details.
Madhuram Jewelry shall not be responsible for delays or non-delivery caused by incorrect or incomplete address information.

9. Damaged Shipments

If a package arrives damaged, customers should notify us within 48 hours of delivery with photos of the product and packaging.
We will review the issue and provide a suitable resolution as per our Return & Refund Policy.

10. Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays caused by courier services, natural calamities, public holidays, or unforeseen circumstances are beyond our control.

11. International Shipping

Currently, international shipping may not be available. For international orders, customers may contact us directly before placing an order.

12. Policy Changes

Madhuram Jewelry reserves the right to update or modify this Shipping Policy at any time without prior notice.

Contact Information

Madhuram Jewelry

📞 Business Number: 8639245130